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28 days to exchange, be refunded or choose a credit Note.

COVID19: The return time has been increased to 60 days

Returns are free for United Kingdom, Belgium, Germany and France*

The model or color you have chosen does not flatter your complexion?

The ordered size is not quite suited to your figure?

Do not worry, ÔDABAÏA is listening to you and explains how to proceed to an exchange, a credit note or a refund.

 

You do not know how to sublimate your body shape?

You hesitate between printed models or solid colors?

Whether your body shape is athletic or voluptuous, ÔDABAÏA is listening to every woman and showcases her subltle assets. Do not hesitate to contact our team of stylists who will guide you and advise to make the right choices during your purchases or for your exchange request: Hello@odabaia.com

 

Our conditions !

You have a period of 28 days from the date of receipt of your order to make an exchange, get a credit note or ask for a refund (carrier's stamps as proof).

3 choices available to you

Choice n° 1: ÔDABAÏA guides you to proceed with the exchange

If you wish to exchange ... You have a period of 28 days

For any size or color mistakes, ... ÔDABAÏA is committed to sublimate you by our multiple collections. You can ask to for an exchange of the item you originally ordered with a more suitable model.

Kindly contact our customer service by email from Monday to Sunday from 09:00 a.m. to 10:00 p.m. in the following address: hello@odabaia.com. We answer within a day!

By indicating your details, your order number, the reference of your article, and the reasons for the return, as well as the new product (s) wished (s) for your exchange.

For France, our advisors will send you a label from the carrier for a free shipping to stick on your package and deposit in your post office or relay Colissimo but also in your mailbox within 7 days.

For other countries,

Returns are free of charge for Belgium, the United Kingdom and Germany*.
Ôdabaïa will reimburse you 5€ after validation of your return.

Please return the item to the adress : 

ÔDABAÏA - Returns

C/O COTE AZUR ROUTAGE
5191M - 1ERE AVENUE 
ZI DE CARROS
06510 CARROS

Please keep the tracking number and the proof of deposit.

Thank you for integrating the delivery note on your return and writing in it your model and size choice.